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August 1 Change To Pioneer Pack Email Notification and Order Verification Process

  1. Starting August 1, Pioneer Pack notification emails will only be sent to alabama.edu email accounts. Students must check their alabama.edu email accounts regularly for Pioneer Pack updates (scroll down for login process).
  2. Students must wait until August 1 to verify Pioneer Pack orders for fall 2024 courses. No orders will be processed until August 1.
  3. Students with Pioneer Pack questions should contact the bookstore at [email protected]

alabama.edu Email Login Process

  1. Open www.jeffersonstate.edu
  2. Select the myJSCC link near the top-right corner
  3. Select “Click here to log into the New Portal”
  4. Enter your alabama.edu credentials
  5. Select the Alabama.edu (Microsoft 365) card link
  6. Select the “Outlook” button in the menu on the left side

Our Pioneer Pack program gives you access to all of your course materials, no need to shop around!

  • Students can receive all their course materials before the first day of class
  • Students can save up to 35-50% on the cost of course materials each term
  • Students can benefit from a highly personalized concierge service

HOW IT WORKS


A short video from Barnes and Noble outlining the First Day Complete (Pioneer Pack) program

REGISTER FOR CLASSES

Upon registering for courses, you will be automatically enrolled into the program. Once you've successfully selected your courses, the bookstore will start preparing your order.

VERIFY YOUR ORDER

Starting 30 days before the first day of classes, registered students will receive an email to verify their order and select their fulfillment preference.

RECEIVE YOUR TEXTBOOKS

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within your Canvas course.

Sign in to verify your order

FREQUENTLY ASKED QUESTIONS


Check out the bookstore page for current registration and opt-out dates

PIONEER PACK PROGRAM

Pioneer Pack is a course materials fulfillment program that lowers the cost of course materials and ensures students have their required course materials on the first day of class. Students pay a per-credit book fee at the time of registration which covers all their course materials for virtually every course.
  • Register for your classes and the bookstore will start preparing your course materials
  • One month before classes start, registered students will receive an email instructing them to select their delivery preference (in-store pickup or shipped directly)
  • An email notification will be sent when your order is ready for pickup or when it ships
  • Your digital materials will be delivered for your course(s) within your Canvas course
Currently, the program is available to ALL credit students and students are automatically part of the program. Students who do not wish to participate in the program must opt-out each term to be excluded from the program. Opt-out is only available beginning 3 weeks prior to the start of the term through schedule adjustment. Click here to opt-out. Students can visit www.jeffersonstate.edu/bookstores for term specific dates.
NOTE: It takes at least two business days from when the student opted out for Pioneer Pack fees to be adjusted.
The program does not include consumables that cannot be returned and reused such as lab goggles, dissection kits, molecular model kids, engineering kits or nursing kits. Non-credit (Workforce/Fast-Track) courses are also excluded. Testing and other course fees or software like ExamSoft, etc. are also not included in the program. Students in the program will be able to log in and see a list of the required materials covered for each course.
All eligible students will be automatically enrolled in the Pioneer Pack program. Students who do not wish to participate in the program must opt-out each term to be excluded from the program. Opt-out is only available beginning 3 weeks prior to the start of the term through schedule adjustment. Click here to opt-out. Students can visit www.jeffersonstate.edu/bookstores for term specific dates.
NOTE: It takes at least two business days from when the student opted out for Pioneer Pack fees to be adjusted.
Students who do not wish to participate in the program must opt-out each term to be excluded from the program. Opting out of the program means that students are responsible for obtaining course materials (print or electronic) for all courses on their own. Opt-out is only available beginning 3 weeks prior to the start of the term through schedule adjustment. Click here to opt-out. Students can visit www.jeffersonstate.edu/bookstores for term specific dates.
NOTE: It takes at least two business days from when the student opted out for Pioneer Pack fees to be adjusted.
If you're having trouble verifying your order, choosing where to pick up your books, accessing your digital course materials or have other questions about the program, please contact the bookstore. JSCC staff won't be able to answer many questions not already covered in this FAQ, but the bookstore should be able to provide access to BNC support for a variety of issues. The contact information for the JSCC BNC Bookstores can be found at https://www.jeffersonstate.edu/bookstores

PAYMENT

Students are charged a $24 per credit hour fee (by the college) at the time of registration. Total cost is based on the number of course hours they are taking. (Full-time student taking 12 credit hours x $24 = $288 total for the semester)

Pell Grants and Direct Loans are applicable to the book fees under this program. Students receiving scholarships will need to verify eligibility with the scholarship provider. Students who do not opt-out of the program by the end of the schedule adjustment period (typically first week of classes) will be responsibile for these fees whether they pick up their materials or not. Students who receive materials (print or digital) and subsequently drop a class during schedule adjustment can receive a refund of these fees. Students are required to return all print materials when instructed by the bookstore.

MATERIALS

The program provides all required textbooks, lab manuals, access codes and digital textbook versions to eligible students.
As early as 30 days prior to the start of the semester, students will receive emails from the bookstore informing them of what materials are available and how to get them. Physical materials (paper books) can either be shipped to your home or picked up at one of the two bookstore locations. A credit card will be required for shipping costs during selection as well as for any other items (not required) added during selection. If you are notified that you have items to pickup at multiple stores or have any other questions, please contact the bookstore directly. Digital materials will be available in Canvas once the course starts.
Yes, the program provides you with the option to purchase textbooks at a reduced rate during the return period.
Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.
The students will be contacted by the bookstore and instructed when/how to return print materials. Students will be required to purchase any materials that they do not return.
The deadline to return all rental textbooks is the last day of finals. Students will receive email reminders about the rental deadline to their email address.